PRESS RELEASE | Jan. 18, 2023
CSI Banking Priorities Executive Report Reveals Bankers Will Deploy Customer-Centric Features for Retention in 2023
CSI today released its eighth-annual Banking Priorities Executive Report. The report is based on the company’s yearly research initiative that asks bank representatives to reflect on their performance across various industry categories and select the technologies they expect to drive the future of the financial sector. Community bankers, representing the backbone of the traditional U.S. banking system, made up the bulk of the 228 respondents.